Welcome to our new website!
In 2024, MROO announced a new partnership with Connected Canadians to offer free online technology training for all members.
Connected Canadians is the country's largest digital inclusion charity that provides technology training and support to Canadian seniors, fostering digital literacy skills and reducing isolation and loneliness. Through partnerships with senior-serving organizations and technology companies, they provide one-on-one training, workshops, customized employee training and volunteering experiences. Founded in Ottawa in January 2018, Connected Canadians was created when its founders, after spending countless hours helping older adults with digital literacy, sought a more scalable and sustainable solution to expand their impact.
Need help using Facebook or Zoom? Want to set-up a new email address or learn to send photos with friends or family? Connected Canadians can help you.
Free one-on-one tech support for members
Sponsored workshop content is available online. You can register to receive more information here.
Free online group workshops will also be offered exclusively for MROO members.
Contact Connected Canadians and say you are from MROO. Provide your membership number to access this free service. Meet in person (if possible) or connect via online video for your tech support.
Contact Connected Canadians:
Toll-free at 1-877-304-5813 or by email at info@connectedcanadians.ca.
Be sure to let them know you are a MROO Member.
Connected Canadians uses a customized, person-centered approach to learning. Volunteers with a high comfort level in technology are paired with senior clients. Working together, one-on-one, clients’ various technology challenges are addressed. One of the outreach coordinators will conduct an initial needs assessment to identify main gaps and goals. After this, a client support specialist will work with the client to meet their short- and long-term technology learning goals. One-on-ones are normally about 60 mins in length.
Examples of topics covered include:
Online banking and e-commerce activities
Setting up and using email (including how to send photos)
How to video chat (ex. FaceTime / Skype / Zoom)
Communicating by text using your phone
Facebook/YouTube basics
How the Internet can help you cook
Music and the Internet
Connected Canadians has trained and onboarded over 450 Technology Mentors, who have provided Vulnerable Sector Checks and who have been certified through their proprietary Digital Mentorship Certification.
As part of the new partnership with Connected Canadians, members will have access to 8 interactive digital literacy workshops in 2025 to help improve their digital literacy. These webinars will cover a wide variety of technology topics. Each workshop will encourage active participation and will include time for an active Q&A so that members’ individual questions can be answered in real time.
The hour long monthly online webinars will begin at 10AM (EST) and be hosted online via Zoom. To learn about the full 8-part webinar series and register for each webinar via Zoom, register here.
"Excellent experience! Patient, supportive, and very knowledgeable facilitator." — Rob
"Mentor was collaborative and the experience was positive. Thank you, Kaityln. Kaityln was a wonderful mentor and teacher." — Cheryl
"Mohammed showed me what to do with the files. Being a hands-on learner, I learned so much. Great session." — Danielle
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