Webinars

MROO Webinar Series 

In our monthly webinars (except June, July and August), expert speakers lead informative sessions of approximately one hour in length. Topics include health, financial planning, housing options, and much more! The webinars are hosted are hosted via Zoom with availability for up to 1,000 members, all for FREE!  We also record and archive our past webinars which are available in the member area of our website.

Register Here

February 2026 Webinar

Retirement Home Living: Understand Your Rights, Make Informed Choices

Date: Wednesday, February 11th at 10AM (ET) 

About this Webinar

Kurtis Barrett and Frances Gilgunn from the Retirement Homes Regulatory Authority (RHRA) will discuss their work in regulating retirement homes in Ontario and your rights as residents.

This webinar will cover the following:

  • Consumer protections for residents provided under Ontario’s Retirement Homes Act, 2010, including safety, privacy and care standards.

  • Understand what a licensed retirement home is, how homes are regulated, and what standards they must meet.

  • The role of the Retirement Homes Regulatory Authority in inspections, complaint resolution and public consumer education.

  • Practical tips on evaluating licensed retirement homes and asking the right questions.

  • RHRA’s free online public register, inspection reports and other tools to research homes and make confident, informed choices.

About the Speakers: Kurtis Barrett & Frances Gilgunn

Kurtis Barrett is a seasoned public affairs leader with extensive experience spanning the private sector, regulatory bodies and all levels of government. He is currently the Interim Director of Public Affairs at the Retirement Homes Regulatory Authority (RHRA), where he leads corporate communications, media, stakeholder engagement, government relations and strategic initiatives. Prior to the RHRA, Kurtis held various roles in the initial build of a new government agency responsible for centralizing public procurement across Ontario. In these roles, Kurtis contributed to the agency’s overall development and supported the structural build of various functions (communications, stakeholder engagement and policy). Previous to this, Kurtis was a Consultant with Navigator Ltd., Canada’s leading high-stakes public strategy and communications firm.

Kurtis holds a Master of Information from the University of Toronto, a Bachelor of Arts in Communications from Carleton University and a Graduate Certificate in Emergency Management from Algonquin College. He also serves on the Ontario Government’s Senior Achievement Award Selection Committee and is a Director on the Board of Family Councils Ontario, a charitable nonprofit organization with a mission to lead and support families in improving quality of life in long-term care.

Frances Gilgunn is a strategic communications and public affairs leader with over 20 years of experience in regulated environments across the public and private sectors. She specializes in stakeholder engagement and translating complex regulatory topics into inclusive, plain-language messaging. Prior to joining the Retirement Homes Regulatory Authority (RHRA) as Public Affairs Lead, Frances held senior communications roles at the Ontario Securities Commission, AGF Investments and Sun Life Financial, leading initiatives in corporate communications, organizational development and issues management. She is passionate about public service and advancing seniors’ rights through thoughtful engagement and transparent communication.