MROO Webinars

MROO Webinar Series Update 

MROO will continue hosting monthly free webinars on the second Wednesday of each month in 2023. To register to the MROO webinars you must be a MROO member. 

Have ideas for a speaker or topic for our next MROO webinar? Please email us at

Watch our Past Webinars 

May 2024 Webinar

Virtual Healthcare by Maple

Date: Wednesday, May 8, 2024, at 10:00AM (ET)

This MROO webinar will be presented by our health insurance partner, Victor Canada, and Maple and will cover the following topics:

Maple Overview 

  • What is Maple?* 

  • Maple's pillars of quality 

  • About Maple’s clinical team 

  • What can be treated with virtual care? 

Victor's Virtual Care Offering

Policyholder Experience on Maple  

  • How to register (how to sign up to Maple online through Victor)

  • Seeing a general practitioner 

  • Accessing Maple while travelling 


Maple Support 

*Maple is available to MROO Members who have health insurance through Victor. This will be covered in the webinar.


Reserve  Today!


About the Speakers: Renata Ledo

 Renata Ledo

Renata began her career in 2003 with Canada Life in roles such as Senior Service Rep, and Sales Manager for disability, critical illness, and employee benefits insurance. She then went into the Employee Assistance Program (EAP) stream as a Program Manager with Morneau Shepell. 

Renata joined Victor in 2019 in the role of Relationship Manager in Retiree Benefits and educates employees and retirees about options in retirement to help pay for healthcare expenses. Find out more about Victor Canada and MROO here.

Kimberly Giammarco 

Kimberly Giammarco

With several years of account management experience, Kim specializes in strategic partnership virtual care programs at Maple. She is passionate about nurturing client relationships, driving shared success and is committed to ensuring every partnership reaches its full potential. 

How it Works:

  • Log in to your MROO member account and register for the next webinar. Login here.
  • You will need to provide an email address when registering. You will then receive a follow-up email with the link to join the Webinar.ΩYou will also receive a reminder email a week in advance and one day before the webinar.
  • Not on the MROO email list? Email MROO Office Assistant. This is essential: make sure to type Member Login in the subject line and kindly provide your full name and another piece of information that we would have on file in our database for confirmation purposes such as your mailing address or your OMERS employer. Thank you!

Tips & Other Information:

  • The maximum capacity is 1,000 attendees, first-come, first-served. Register early for best results.
  • Before you get started if you are not familiar with the Zoom Webinar Service and how to participate, watch this informal video How Do I Join a ZOOM Meeting? 
  • It’s not required, but if you like, you can download the  ZOOM Meeting application in advance of joining the Webinar.
  • Worth noting. This Zoom Webinar is not interactive. You will not be visible to other attendees or the presenter, nor will you be able to speak to the presenter.
  • There will be no Webinars in July and August.
  • If you missed a live Webinar for any reason, you would have the opportunity to view it later. Approximately ten business days after the live broadcast, completed Webinars will be uploaded to the Member Area on the MROO website.

** You must be a MROO Member to register to this event **

Reserve your spot by logging into the MROO membership page.